Cookie Policy

Last Updated: 27 June 2025

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What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Local Coach ("we", "us", or "our") uses cookies and similar tracking technologies on our website and learning management platform (the "Service") to enhance your experience, analyze usage, and provide personalized content.

🔧 Necessary Cookies (Always Active)

These cookies are essential for the operation of our Service and cannot be disabled. They enable core functionality such as:

Cookie NamePurposeDuration
session_idMaintains your login sessionSession
csrf_tokenProtects against security attacksSession
auth_tokenSecurely stores authentication30 days
cookie_consentRemembers your cookie preferences1 year

Legal Basis: These cookies are necessary for the legitimate operation of our Service (GDPR Article 6(1)(f)).

📊 Analytics Cookies (Optional)

These cookies help us understand how visitors use our Service by collecting information anonymously. We only use these with your consent.

What We Track:

  • • Pages visited and time spent
  • • Course completion rates
  • • Feature usage patterns
  • • Device and browser information
  • • Geographic location (country/region level)

We DO NOT Track:

  • • Personal conversations or private content
  • • Individual course materials you create
  • • Payment information or financial data
ServiceCookie NamesDuration
Google Analytics_ga, _ga_*, _gid, _gat1 min - 2 years

📢 Marketing Cookies (Optional)

These cookies are used to deliver personalized advertisements and measure marketing campaign effectiveness. We only use these with your explicit consent.

ServicePurposeDuration
Facebook PixelRetargeting and conversion tracking90 days
Google AdsAd performance and conversion tracking90 days

⚙️ Preference Cookies (Optional)

These cookies remember your settings and preferences to provide a personalized experience.

Cookie NamePurposeDuration
theme_preferenceRemember dark/light mode setting1 year
language_preferenceStore your selected language1 year
timezone_preferenceRemember timezone for scheduling1 year

Managing Your Cookie Preferences

Cookie Consent Banner

When you first visit Local Coach, you'll see a cookie consent banner with options to:

  • Accept All Cookies - Enable all cookie categories
  • Accept Necessary Only - Only essential cookies
  • Manage Preferences - Choose specific categories

Changing Your Preferences

You can modify your cookie preferences at any time by:

  • Clicking "Cookie Preferences" in our website footer
  • Using the button at the top of this page
  • Visiting your account settings page
  • Using your browser's cookie management tools

Impact of Disabling Cookies

Necessary: The platform will not function properly

Analytics: We cannot improve our Service based on usage data

Marketing: You may see less relevant advertisements

Preferences: Your settings won't be remembered between sessions

Your Rights

🇪🇺 GDPR (EU Users)

  • • Access cookie information
  • • Correct inaccurate data
  • • Request data deletion
  • • Data portability
  • • Object to processing
  • • Withdraw consent anytime

🇦🇺 Australian Privacy Act

  • • Know what cookies we collect
  • • Access your cookie data
  • • Correct errors in settings
  • • Complain to OAIC

Contact Us

If you have questions about our use of cookies:

Email: [email protected]

Address: [Your Business Address]

This Cookie Policy is part of our Privacy Policy and Terms of Service. By using Local Coach, you agree to our use of cookies as described in this policy.